1. BASIC PROVISIONS

1.1. Introductory provisions

This transport regulations document contains the carrier’s transport conditions necessary for concluding a transport contract.

1. The carrier under these transport regulations is VALTEC spol. s r.o., with its registered office at Lieskovská cesta 13, 962 21 Lieskovec, pursuant to § 4 of Act No. 56/2012 Coll. on Road Transport, as amended.

2. Transport under these transport regulations means the movement of goods, cargo, industrial products, and other required types of goods in domestic road freight transport.

1.2. Type of road transport operated and scope of transport services provided

1. The carrier performs road freight transport in the following scope:

a) domestic road freight transport
b) international road freight transport

2. Nature of the road freight transport performed:

a) full truckload shipments
b) less-than-truckload (piece) shipments
c) concrete mixes
d) bulk materials

3. Full truckload shipments shall be deemed shipments transported for one consignor (sender or consignee) by one vehicle trip, if their weight exceeds 2,500 kg or regardless of weight:

a) if the payload capacity or loading space of the vehicle used is fully utilized
b) if, by agreement with the consignor, the shipment is transported by a special separate vehicle trip, or because the nature of the shipment or the performance of transport within the required time so requires
c) if the shipment is loaded or unloaded, for operational reasons, at two or more locations. A single vehicle trip shall also be deemed to have taken place if the carrier, for operational reasons, transferred the cargo to another vehicle.

4. A part-load shipment shall be deemed a shipment transported together with other shipments, or on such a vehicle trip that would otherwise have to be carried out without cargo.

1.3. Definition of goods transported by the carrier

1. With regard to its current technical facilities, the carrier primarily transports full truckload shipments.

2. Types of transport according to technical facilities, in particular the vehicle fleet:

a) transport of concrete mixes
b) transport of other types of goods based on consignors’ orders

3. Other transports are carried out on the basis of detailed orders from consignors.

1.4. Goods excluded from transport

1. The following are excluded from transport:

a) goods whose transport is prohibited by generally binding legal regulations,
b) dangerous goods
c) items which, due to their dimensions or weight in relation to the payload capacity, vehicle dimensions, and the condition of the roads to be used for transport, are unsuitable for transport by the carrier’s vehicles
d) goods of high or difficult-to-assess value (art collections, antiques, etc.).

2. With regard to its current technical facilities, the carrier does not transport live animals.

3. The carrier does not perform special oversized or overweight transport requiring specialized technical equipment.

4. If a shipment excluded from transport or permitted only under special conditions is submitted for transport without such nature being disclosed to the carrier, or if such a shipment is accepted for transport on the basis of incorrect or incomplete information, the consignor shall be obliged to pay a penalty equal to three times the agreed freight for a full truckload shipment.

1.5. Conditions for vehicle positioning for loading and unloading and the scope of cooperation between the consignor, consignee, and the carrier

1. The carrier, as well as consignors and freight forwarders, shall ensure that transport schedules are contractually agreed in compliance with Regulation (EC) No. 561/2006 of the European Parliament and of the Council on the harmonization of certain social legislation relating to road transport. This mainly concerns compliance with the operating hours of the consignor’s loading points and the consignee’s unloading points, as well as adherence to loading and unloading times so that the carrier’s drivers can comply with work regimes relating to driving times, breaks, daily and weekly rest periods.

2. A shipment or its part which, by its nature, requires protection against damage or loss during transport and handling must be handed over for transport by the consignor in proper packaging suitable for the conditions of road transport.

3. The consignor is also obliged to properly package the shipment if there is a risk that, without packaging, it could cause damage during transport due to its properties to persons, other shipments, or the means of transport, or other equipment of the carrier. The carrier does not examine whether the nature of the shipment requires packaging or whether the packaging used is adequate. The consignor shall be liable for damage caused by defective or insufficient packaging during transport to other transported shipments or the vehicle.

4. The consignor is obliged to ensure that the packaging of the shipment or individual pieces of the shipment, by their dimensions, construction, and strength, allows the use of palletization and mechanized equipment during loading operations and transport.

5. The consignor is obliged to mark the shipment or its individual pieces if required by these transport regulations or if necessary to facilitate handling of the shipment or to eliminate the risk of its damage or confusion. In the transport of piece shipments, the consignor is obliged to clearly and indelibly mark each shipment with the address of the consignor and the consignee. The consignor is obliged to comply with the provisions of the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR).

6. If the nature of the shipment requires that it be handled in a certain way during loading, transport, and unloading, or that it be stored in a certain position, the consignor is obliged to mark each piece of the shipment with handling symbols for transport packaging in accordance with applicable Slovak Technical Standards (STN) or other standards (e.g. IMO if the shipment is also transported by sea).

7. If, upon taking over the shipment, the carrier finds that the shipment does not comply with the conditions for packaging and marking of goods, the carrier shall refuse the transport; if the consignor confirms the carrier’s reservation regarding the packaging and marking of the shipment recorded in the consignment note or other transport document, the carrier may accept the shipment for transport.

8. The carrier is entitled at any time to verify whether the shipment corresponds to the entries made by the consignor in the transport documents (e.g. delivery note, consignment note). Inspection of the shipment at the place of loading or unloading shall be carried out in the presence of at least one person who is not an employee of the carrier.

9. If, before the vehicle departs from the loading location, the carrier finds that a shipment excluded from transport has been accepted for transport, the carrier is obliged to return it to the consignor, and the consignor is obliged to take it back.

10. If, upon taking over the shipment, a defect is discovered that could cause damage to the vehicle or to another shipment transported together with it, the carrier is entitled to refuse acceptance of the shipment for transport; if such a defect is discovered only during transport, the carrier shall interrupt the journey. In the event of an interruption of the journey, the carrier shall proceed in the same manner as in the case of other obstacles to transport.

11. The consignor of the shipment is obliged to hand over the shipment to the carrier in a condition suitable for transport on public roads. If the shipment is not suitable for transport or if a defect referred to in point 10 is identified, the carrier may refuse to accept the shipment for transport. The consignor is obliged to reimburse the carrier for costs associated with positioning the vehicle for loading, delays of the vehicle during loading, or costs associated with the interruption of transport pursuant to point 10.

12. If a shipment consists of a large number of pieces, the carrier is obliged to verify their number only if this has been agreed with the consignor in the transport contract. The carrier is obliged to record the result of such verification in the consignment note or draw up a written record.

13. The weight of a shipment shall mean the weight of the cargo including pallets, transport crates, containers, etc., as well as handling and transport aids of the consignor taken over together with the shipment.

14. The weight of the shipment shall be determined by the consignor, who is responsible for this information stated in the consignment note or other accompanying documents.

15. The carrier is entitled at any time to verify the weight of the shipment, especially if there are doubts as to the accuracy of the information provided by the consignor. The weight shall be determined by official weighing or by calculation if the quantity of the cargo is specified by the number of identical pieces or units of measure and the weight of one piece of the shipment or one unit of measure is known or determined by weighing.

16. The method of verifying the weight and the result of the verification shall be recorded by the carrier on all copies of the consignment note or other transport document that are available at the time of verification.

17. The consignor shall bear the costs associated with determining the weight of the shipment (e.g. official weighing, etc.) if the consignor requested the determination of the weight in the transport contract or if the weight of the shipment determined by the carrier differs by more than 3% from the weight stated by the consignor.

18. If the consignee requests the determination of the weight of the shipment, the consignor is also obliged to bear the costs associated with determining the weight of the shipment.

19. The consignor in the Slovak Republic acknowledges that if, without the knowledge of the vehicle driver or its operator, during loading of goods the maximum permissible total weight of the vehicle, the maximum permissible total weight of the vehicle combination, the maximum permissible total weight of the trailer, or the maximum permissible axle load is exceeded, the consignor may be sanctioned by the Police Force pursuant to Act of the National Council of the Slovak Republic No. 8/2009 Coll. on Road Traffic, as amended.

20. If the carrier detects an exceedance of the permitted cargo weight or improper load distribution caused by the consignor already at the place of dispatch, the consignor is obliged to unload part of the shipment or rearrange it. If the carrier detects this only during transport, e.g. due to incorrect information about the weight of the shipment, the carrier is entitled to unload part of the shipment or rearrange it at the expense and responsibility of the consignor. The carrier is obliged to inform the consignor that the shipment will be rearranged or that part of it will be unloaded, and to record these actions in the transport document. For the transport of the unloaded part of the shipment, the consignor is obliged to issue a separate transport order.

21. The consignor is obliged to precisely specify in the transport contract the place of loading and unloading (exact address) and also to inform the carrier of any restrictions on the entry of certain freight vehicles or entry at certain times to the place of loading or unloading. For example, whether the location is situated in a low-emission zone, in a zone with restrictions on the entry of freight vehicles with a certain total weight, a certain axle load, etc. The consignor is also obliged to specify the operating hours of the consignee or the time during which unloading may be carried out.

22. Loading is generally ensured by the consignor and unloading by the consignee, unless otherwise agreed between the carrier and the consignor.

23. Loading and unloading cargo on the road in the Slovak Republic is permitted only if it cannot be carried out off the road. The cargo must be unloaded and loaded as quickly as possible and in such a way that road traffic safety is not endangered.

24. From the perspective of the transport contract, the vehicle crew is not obliged to ensure loading and unloading of the vehicle. The carrier shall perform loading or unloading only if it has the necessary operational equipment and personnel and if this is expressly agreed in the transport contract and for an agreed surcharge to the transport price. From the perspective of occupational safety regulations, the carrier’s vehicle crew may not use the consignor’s handling equipment unless they have been trained in its operation.

25. The consignor is obliged to take all measures necessary in due time to ensure smooth loading and to protect the shipment against damage. The consignor (sender and consignee) is obliged to ensure conditions for occupational safety and for the economical use of the carrier’s vehicles. In particular, the consignor must ensure that loading and unloading sites and equipment are maintained in a condition that allows fast and safe loading and unloading of shipments, ensure sufficient reinforcement of all areas used for vehicle traffic including non-public access roads and maintain them in a passable and safe condition, as well as provide adequate lighting at vehicle loading and unloading sites.

26. In general, the consignor (sender) is responsible for securing the load on the vehicle, as they have the appropriate knowledge relating to the shipment. The consignor of the shipment is obliged to provide accurate information about the shipment regarding the weight and dimensions of individual pieces. If the consignor has prepared instructions for loading and securing cargo in road freight transport, they are obliged to provide them to the carrier sufficiently in advance before the commencement of transport in a language understood by the carrier.

27. The driver (representative of the carrier) is obliged to participate in loading and, if necessary, to guide the distribution of the load on the vehicle, for example with regard to even axle load distribution and to ensure that road traffic safety and fluency are not endangered during transport. If the consignor does not follow the carrier’s instructions and this results in an error in loading, especially vehicle overloading, the carrier is entitled to request rearrangement of the load on the vehicle or unloading of the load or part thereof. If the carrier’s request is not complied with, the carrier may refuse to carry out the transport or arrange proper unloading and storage of the load at the expense and risk of the consignor.

28. If the consignor ensures the loading and unloading of the vehicle, they are obliged to ensure that no damage is caused to the vehicle or other equipment of the carrier. In particular, it is not permitted to drop heavier loads from a greater height onto the vehicle.

29. If significant contamination of the vehicle’s cargo area occurs during loading, unloading, or as a result of the transported cargo, the consignor is obliged, after unloading the shipment and in the case of repeated transports after completion of the last unloading, to ensure cleaning at their own expense. If the consignor fails to fulfil this obligation, the carrier shall arrange cleaning at the consignor’s expense.

30. If disinfection of the vehicle is required, it shall be ensured by the carrier. The costs associated with disinfection shall be borne by the consignor whose shipment caused the need for disinfection.

31. If washing of a tanker vehicle, tanker container, or concrete mixer drum is required prior to loading another type of cargo, the consignor is obliged to notify the carrier of this fact in the transport order or framework transport contract. The costs associated with washing shall be borne by the consignor.

32. Due to damage to the shipment during transport, the consignee may refuse acceptance of the shipment or part thereof only if the condition of the shipment has changed to such an extent that it cannot be used for its original purpose. However, the consignee is not obliged to accept the shipment unless the carrier draws up a record of the damage to the shipment in the presence of both parties. Such a record may also be made in the transport document.

33. Any objections to the method of loading, transshipment, or unloading shall be raised by the carrier (member of the vehicle crew) with the consignor, consignee, or other persons in writing, for example by an entry in the consignment note.

34. Unless otherwise agreed in the transport contract, the time of delay of the carrier during loading or unloading shall be deemed the period from the requested time of positioning the carrier’s vehicle for loading or unloading until the commencement of loading or unloading, as well as any interruption of these operations not caused by the carrier, including the issuance of transport documents for the shipment. For such delay time, the carrier may claim financial compensation, which should be agreed in the transport contract.

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2. Method of concluding and validity of the contract for the carriage of goods in domestic road freight transport

2.1. Basic provision regarding the contract for the carriage of goods in domestic road freight transport

1. If transport is ordered from the carrier by a business entity and a contract for the carriage of goods is concluded, it shall be governed by the provisions of Sections 610–629 of Act No. 513/1991 Coll., the Commercial Code, relating to the contract for the carriage of goods.

2. By the contract for the carriage of goods, the carrier undertakes to transport the goods (shipment) for the consignor from a specified place (place of dispatch) to another specified place (place of destination), and the consignor undertakes to pay remuneration (freight).

3. The carrier is entitled to request that the consignor confirm the requested transport in a transport document, and the consignor is entitled to request that the carrier confirm acceptance of the shipment in writing.

4. If special documents are required for the performance of the transport, the consignor is obliged to hand them over to the carrier no later than at the time of handing over the shipment for transport. The consignor shall be liable for damage caused to the carrier by failure to hand over these documents or by their inaccuracy.

5. Unless otherwise provided in the contract, the contract shall terminate if the consignor does not request the carrier to take over the shipment within the time specified in the contract, otherwise within six months from the conclusion of the contract.

6. The carrier is obliged to carry out the transport to the place of destination with due professional care within the agreed period, otherwise without undue delay. In case of doubt, the period shall begin on the day following the acceptance of the shipment by the carrier.

7. If the consignee of the shipment is known to the carrier, the carrier is obliged to deliver the shipment to the consignee, or if the contract provides that the consignee shall collect the shipment at the place of destination, to notify the consignee of the completion of transport.

8. As long as the carrier has not delivered the shipment to the consignee, the consignor is entitled to request that the transport be interrupted and the shipment returned to the consignor, or that it be otherwise disposed of, and shall reimburse the purposefully incurred costs associated therewith.

9. If the contract stipulates that, prior to delivery of the shipment, the carrier shall collect a certain monetary amount from the consignee (cash on delivery) or perform another collection operation, the provisions on bank documentary collection (Sections 697 et seq. of Act No. 513/1991 Coll., the Commercial Code) shall apply mutatis mutandis.

10. If the transport of goods is ordered from the carrier by a natural person who is not an entrepreneur, a contract for the carriage of goods shall be concluded pursuant to Section 765 et seq. of Act No. 40/1964 Coll., the Civil Code, as amended.

2.2. Obligations of the transport orderer and the consignee of the shipment

1. The transport orderer, most often the consignor, is obliged to provide the carrier with accurate information about the contents of the shipment and its nature, and shall be liable for damage caused to the carrier by a breach of this obligation.

2. The consignor is obliged to order transport from the carrier. An order in the form of an e-mail, fax, or telephone call is also sufficient, provided that a written form of the order is subsequently issued, unless otherwise agreed between the carrier and the consignor.

3. A transport order may be issued for a single transport or for a specified number of transports. If transports are to be repeated and the transport is to last for a longer period, it is more appropriate for the carrier and the transport orderer to conclude a framework transport contract.

4. The transport order must contain the information necessary for carrying out the transport and issuing an invoice in accordance with applicable legislation. For the proper conclusion of the transport contract, the order or draft transport contract must contain the following details: a) the business name of the transport orderer, address, Company ID, VAT ID, e-mail, telephone number, and, if necessary, other contact details b) information about the shipment (type, gross weight (weight including packaging and pallets), number of pieces, dimensions, securing requirements, etc.) c) place of dispatch and place of destination of the shipment (exact address) d) loading time and unloading time, if required e) for shipments transported for repair, also information on the type and extent of damage f) the agreed remuneration for carrying out the transport (transport price)

5. The transport order must be submitted in such a way that at least two working days elapse between the day the order is received by the carrier and the day of the requested transport, unless otherwise agreed.

6. If special documents are required for the performance of the transport, the consignor is obliged to hand them over to the carrier no later than at the time of handing over the shipment for transport. The consignor shall be liable for damage caused to the carrier by failure to hand over these documents or by their inaccuracy.

7. When ordering transport, the orderer is obliged to inform the carrier of a shipment value higher than the usual market value.

8. In the transport of goods with a value exceeding EUR 50,000, the orderer is obliged to notify the carrier of this value and provide documentation thereof, with regard to the carrier’s liability insurance for the transport of the shipment.

9. Upon the consignor’s request, the carrier is obliged to confirm acceptance of the shipment in writing.

10. The transport contract is concluded between the orderer (consignor or consignee) and the carrier: a) by acceptance of the order by the carrier b) in the case of transport that does not require an order, by commencement of transport, i.e. by acceptance of the shipment for transport

11. An order is deemed accepted: a) if an oral or telephone agreement is reached between the carrier and the consignor regarding the scope, time, or method of performing the requested transport, or b) at the moment when the carrier’s written confirmation of acceptance is delivered to the orderer by written form, e-mail, fax, or another reliable means; if the consignor requests such confirmation, the carrier is obliged to provide it, c) by commencement of the ordered transport by the carrier, if the order has not been accepted pursuant to the preceding points.

12. If the carrier complies with a proposal of the consignee of the shipment for its further transport to another consignee, a new transport contract shall arise.

13. Upon acceptance of a transport order or conclusion of a transport contract, the carrier may require the transport orderer to pay an advance of up to 80% of the agreed price or the estimated transport price. The carrier is obliged to duly confirm receipt of the advance and issue the required tax documents (e.g. an advance invoice).

14. Until the shipment is delivered, the consignor has the right, under the conditions set out in these transport regulations, to give the carrier new instructions.

15. The carrier is entitled to the agreed remuneration or, if none was agreed, to the remuneration customary at the time of conclusion of the contract, taking into account the content of the carrier’s obligation.

16. The carrier’s entitlement to freight arises upon completion of the transport to the place of destination, unless the contract provides otherwise.

17. If the carrier cannot complete the transport due to circumstances for which it is not responsible, it is entitled to a proportional part of the freight, taking into account the transport already carried out.

18. If the consignee of the shipment is specified in the contract, the consignee acquires rights arising from the contract when they request delivery of the shipment after its arrival at the place of destination or after expiry of the period when it should have arrived there. At this moment, claims relating to damage to the shipment also pass to the consignee. However, the carrier shall not deliver the shipment to the consignee if this would be contrary to the instructions given to it by the consignor. In such a case, the consignor retains the right to dispose of the shipment. If the consignor designates a person other than the consignee to the carrier, that person acquires rights from the contract in the same manner as the original consignee.

19. By accepting the shipment, the consignee assumes liability for the payment of the carrier’s claims against the consignor arising from the contract relating to the transport of the accepted shipment, if the consignee knew or ought to have known of such claims.

20. To secure its claims arising from the contract, the carrier has a right of retention over the shipment as long as it may dispose of it.

2.3. Carrier’s liability for damage to the shipment and for failure to comply with transport conditions

1. The carrier is liable for damage to the shipment occurring after its acceptance by the carrier until its delivery to the consignee, unless the carrier could not have prevented such damage despite exercising due professional care.

2. However, the carrier shall not be liable for damage to the shipment if it proves that the damage was caused by:

a) the consignor, the consignee, or the owner of the shipment,
b) a defect or the natural nature of the contents of the shipment, including normal loss,
c) circumstances which the carrier could not avert; these include cases of force majeure, such as damage to the cargo caused by floods, earthquakes, fire, avalanches, etc.,
d) defective packaging, where the carrier warned the consignor of the defect upon acceptance of the shipment for transport and, if a consignment note was issued, the packaging defect was noted therein; if the carrier did not warn of the packaging defect, the carrier shall not be liable for damage to the shipment arising from such defect only if the defect was not apparent upon acceptance of the shipment. The carrier has the right to record reservations regarding the packaging and condition of the shipment in the transport document or delivery note, which remains with the consignor of the shipment.

3. In the event of damage to the shipment arising under point 2, the carrier is obliged to exercise due professional care to ensure that the damage is minimized.

4. In the event of loss or destruction of the shipment, the carrier is obliged to compensate the value the shipment had at the time it was handed over to the carrier.

5. In the event of damage or depreciation of the shipment, the carrier is obliged to compensate the difference between the value the shipment had at the time of its acceptance by the carrier and the value the damaged or depreciated shipment would have had at that time.

6. In the case of a contract for the carriage of goods under the Civil Code, the carrier is obliged, in the event of loss or destruction of the shipment, to compensate the value that the lost or destroyed shipment had at the time it was accepted for transport. In addition, the carrier is obliged to bear the purposefully incurred costs arising in connection with the transport of the lost or destroyed shipment. In the event of damage or partial loss of the shipment, the carrier shall pay the amount by which the shipment has been depreciated; if it is expedient to carry out repairs, the carrier shall reimburse the costs of repair. The carrier’s liability for the above damages is limited to a value of EUR 10,000. The carrier is obliged to perform the transport with due professional care and within the specified period. The carrier is liable for other damages arising from freight transport, other than damage to the transported shipment, only if they were caused by exceeding the delivery period. The carrier’s liability for damage caused by exceeding the delivery period is limited to the amount of the freight. The consignor or consignee must clearly prove the damage incurred as well as the carrier’s fault (a causal link between the damage incurred and the carrier’s fault must be proven).

7. The carrier is obliged to promptly inform the consignor of any damage to the shipment occurring prior to its delivery to the consignee. However, if the consignee has acquired the right to delivery of the shipment, the carrier is obliged to inform the consignee. The carrier shall be liable for damage caused to the consignor or the consignee by a breach of this obligation.

8. If there is an imminent risk of substantial damage to the shipment and there is no time to request instructions from the consignor, or if the consignor delays such instructions, the carrier may sell the shipment in an appropriate manner at the consignor’s expense.

9. The carrier may perform its obligation through another carrier and shall be liable as if it had performed the transport itself.

10. The carrier shall be liable for damage caused to the consignor by failure to carry out transport for which a written transport contract has already been concluded only up to the amount of proven expenses incurred in connection with the unnecessary preparation of the shipment for transport.

11. The right to compensation for damage must be asserted by the consignor against the carrier in writing only; the consignor must justify the claims and prove the causal link between the occurrence of the damage and the carrier’s fault. Furthermore, the consignor must attach documents proving the validity of the claim and the correctness of the claimed amount, as well as the relevant copy of the transport document.

12. The right to compensation for damage must be asserted by the consignor against the carrier within six months from the delivery of the shipment to the consignee, or, if the shipment was not delivered, within six months from acceptance of the shipment for transport; otherwise, the right shall lapse.

2.4. Conditions for amending the transport contract and withdrawal from the contract

1. Until the shipment is delivered, the consignor may request that the transport be interrupted and the shipment returned to the consignor, or that it be otherwise handled by agreement with the carrier, and the consignor is obliged to reimburse the purposefully incurred costs associated therewith.

2. The consignee of the shipment may propose that it be delivered at a different unloading location.

3. The freight and other costs associated with the implementation of a change to the transport contract pursuant to point 1 shall be borne by the consignor, and pursuant to point 2 by the consignee.

4. The provisions of Article 2.2 shall also apply to proposals for changes to the transport contract.

5. If the need for transport ceases after the transport contract has been concluded, the consignor is obliged to notify the carrier without delay.

6. If the transport is cancelled only after the vehicle has departed to the agreed loading location or the vehicle has already been positioned at such location and the shipment has not been handed over for transport due to reasons on the part of the consignor, the carrier is entitled to compensation for the costs incurred in connection therewith.

7. If the carrier cannot perform the agreed transport or cannot perform it under the agreed conditions or the conditions set out in these transport regulations, it is obliged to notify the consignor thereof without delay. If the new conditions proposed by the carrier are not acceptable to the consignor, the consignor is entitled to withdraw from the transport contract; the consignor may also withdraw from the contract if the vehicle has not been positioned within three hours of the agreed positioning time without prior agreement with the consignor.

8. If, after acceptance of the shipment for transport, an obstacle arises that makes it impossible to commence or continue the transport or to deliver the shipment, and no further procedure has been agreed with the consignor for such a case, the carrier is obliged to request the consignor’s instructions without delay.

9. The carrier is not obliged to notify the consignor if the obstacle is of a temporary nature (e.g. the need to transship the shipment) and obtaining the consignor’s instructions would require more time than is necessary to remove the obstacle.

10. If the obstacle ceases before the additional instructions of the consignor have been obtained, the carrier shall proceed in accordance with the originally agreed conditions. The consignor may already provide instructions in the transport document on how to handle the shipment in the event of an obstacle arising during transport in the performance of the transport contract.

11. If, pursuant to the preceding provisions, it is not possible to deliver the shipment to the consignee or return it to the consignor, the carrier shall arrange for its storage; the carrier shall notify the consignor of the storage of the shipment without delay. The costs associated with storage shall be borne by the consignor.

2.5. Transport documents in road freight transport

1. The transport document, as a document of carriage, shall accompany the shipment until its delivery or, as the case may be, disposal. The consignor is obliged to hand over a duly completed transport document to the carrier or is obliged to provide the carrier with the data relating to the shipment and, after being entered, for example by the carrier, in the consignment note, to confirm them by signature, or the carrier and consignor may agree otherwise in the transport document.

2. Unless otherwise agreed, the transport document shall be handed over to the carrier together with the shipment.

3. The transport document must contain at least the following information:

a) name (business name) of the consignor and the consignee,
b) usual description of the contents of the shipment and its packaging,
c) number of pieces (quantity),
d) gross weight of the shipment, or the quantity of goods expressed in another manner,
e) place of loading and place of unloading,
f) date and confirmation of acceptance of the shipment by the carrier and the consignee,
g) space for the carrier’s reservations.

4. In domestic road freight transport, the transport document shall be:

a) a consignment note completed and handed over by the consignor,
b) a delivery note, provided that it meets the above conditions.

5. If a shipment is loaded or unloaded at several locations, the consignor is obliged to hand over a separate transport document for each part of the shipment. For repeated transports from the same loading location to the same unloading location and for other transports for the same consignor carried out repeatedly under essentially the same conditions, as well as for transports within premises and construction site areas, the consignor may agree with the carrier on the use of one consignment note for the entire vehicle work shift. For certain types of transport, the data in the transport document may be simplified.

6. The carrier and the consignors (sender and consignee) are responsible for the accuracy and completeness of the data they enter into the transport document.

7. The carrier has the right to enter reservations in the transport document regarding the type of vehicle used based on the requirements of the transport orderer, the condition of the shipment, its packaging, the number of pieces (quantity), and the method of loading.

8. In the transport of dangerous goods, the consignor is required to provide additional documents prescribed by applicable legal regulations, which are specified in other sections of these transport regulations.

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3. Method of Conclusion and Validity of the Contract for the Carriage of Goods in Domestic Road Freight Transport

3.1. Complaint Procedure

1. The time limits for complaints and the limitation periods for asserting claims by the sender or the recipient arising from the contract of carriage with the carrier are set out for domestic road freight transport carried out in the Slovak Republic in the Commercial Code and the Civil Code.

2. The entitled party (carrier or forwarding agent) must assert all rights arising from the carriage against the carrier in writing. The entitled party (carrier or forwarding agent) may request a refund of the paid freight charge only if it can demonstrably prove that the amount was paid to the carrier.

3.2. Validity of the Road Freight Transport Regulations

1. These transport regulations are valid as of 1 January 2015.

2. The customer ordering the transport (carrier) is obliged to familiarize himself with these transport regulations before signing the contract for the carriage of goods or cargo.

3.3. Amendments to the Road Freight Transport Regulations

1. All amendments and supplements to the transport regulations shall become valid on the date of signing by the company’s statutory body.

2. If the transport regulations are substantially amended or supplemented, the carrier shall ensure their publication and accessibility in their full wording.