Introduction Welding technology service

WELDING EQUIPMENT AND ACCESSORIES SERVICE

VALTEC spol. s r.o. – ZVARCENTRUM provides warranty and post-warranty service for welding equipment and accessories. All service work is carried out by regularly trained and professionally qualified service technicians.

warranty repairs of all products sold by VALTEC spol. s r.o.
repairs and adjustments of all products
general overhauls of all products
repairs and adjustments of welding equipment
repairs and adjustments of plasma cutting equipment
periodic inspections of all products

Service price list:

Service	Price € excl. VAT	Service description
Repair and service	39.00/hour	Small equipment and manual torches and accessories up to €600
Repair and service	45.00/hour	Welding equipment over €600
Repair and service	75.00/hour	Robotic and automation equipment
Diagnostics	according to type	price according to equipment type (€39 / €45 / €55 per hour)
Inspection	35.00/unit	Electrical equipment inspection according to STN EN 60974-4 (1–9 units = €35/unit / 10–30 units = €32/unit / 31–50 units = €29/unit / 51 units and more = €26/unit)
Calibration + inspection	59.00/unit	Electrical equipment calibration according to STN EN 60974-14 (1–9 units = €59/unit / 10–30 units = €54/unit / 31–50 units = €49/unit / 51 units and more = €45/unit)
Application services	85.00/unit	Operator training, commissioning, application consulting
Service and maintenance training	185.00/hour	Professional training for customer service and maintenance personnel
Equipment cleaning	19.00/unit	Equipment cleaning includes complete disassembly of the device covers followed by thorough yet gentle cleaning of internal components, including electronic parts, heat sinks, drive mechanism gears, and other components.
Mileage	0.59/km	Charged in the case of on-site service visits at the customer’s location.

Description of standard service procedures

Equipment analysis

The equipment analysis is carried out in 48 steps, during which a detailed assessment of the device condition is performed – from external connections to the inspection of internal components of the welding assembly.

Visual inspection

The visual inspection involves a physical check of the most heavily loaded components of the inspected equipment, starting with the power switching element, through the welding transformer, up to the secondary rectification.

Function check

The function check includes verification of all actuating elements involved in setting and controlling the welding equipment. These most commonly include control panels, buttons, indicator lights, and switches.

Welding test

After any service operation, each welding machine undergoes a test welding procedure to 100% confirm its functionality and verify that the equipment is ready for operational use.

Equipment cleaning

Equipment cleaning involves complete disassembly of the machine covers followed by a very thorough yet gentle cleaning of internal components, including electronic components, heat sinks, drive mechanism gears, and other parts. Compressed air is used as the cleaning medium. It is blown into the equipment and, together with impurities, extracted into a special collection system developed by Valtec specifically for this purpose. This method minimizes the spread of dirt and dust into the surrounding environment where production staff are present, which is commonly the case with standard cleaning procedures. At the same time, it reduces the risk of equipment damage caused by short circuits due to contamination and maximizes the efficiency of the machine’s cooling systems.

Telephone support

Telephone support means that, after registering contact details with the service department, the customer has access to 24-hour telephone support. This support can quickly identify potential issues, assess their severity, and, in the case of minor faults, resolve the issue over the phone, thereby minimizing production downtime. In the event of more complex failures, the service team will recommend possible solutions and, if necessary, arrange an on-site visit by a service technician to repair the machine whenever possible.

Final report

The final report consists of several parts. In the first part, the customer receives a complete report on the condition of their equipment. If any deficiencies are identified, these findings are described in the conclusion of the Equipment Inspection Report, including a description of the proposed solution. The customer will also receive a price quotation for устранение the identified issues. In the second part, the customer receives an Inspection Report in accordance with EN 60974-4 and an inspection label with the validity date of the inspection, which certify the electrical safety of the equipment.

Equipment inspection

VALTEC carries out equipment inspections in accordance with EN 60974-4, during which the equipment is tested from a safety perspective, focusing on the protection of operator health as well as prevention of potential damage to property.

Equipment calibration

Calibration of welding equipment in accordance with EN 60974-14 verifies and validates whether the welding equipment meets the required accuracy of the set welding parameters. In particular, the output values of electric current, voltage, and welding wire feed speed are verified. This service is primarily intended for operations where higher product quality is required and where welding parameters are precisely defined and must be strictly followed, as well as in facilities where weld quality is inspected for potential defects. It is also frequently used by customers who simply want to maintain their machinery at a high standard, ensuring maximum quality and operational readiness.